Refunds and exchanges are NOT accepted. Defective items must be claimed within 14 days of receipt or confirmed delivery date.
All defective items must request an RA # by emailing the following: invoice#, style#, size, desc of defect, and picture(s) to RA@dee-elly.com
Please do not call regarding defective or RA claims. All cancellation request must be made within 24 hours of purchase by emailing email@example.com. FashionGo Messaging is not permitted. Thank you for shopping at dee elly!