Refunds and exchanges are NOT accepted. Defective items must be claimed within 14 days of receipt or confirmed delivery date.

All defective items must request an RA # by emailing the following:
invoice#, style#, size, desc of defect, and picture(s) to

Please do not call regarding defective or RA claims.
All cancellation request must be made within 24 hours of purchase by emailing FashionGo Messaging is not permitted.
Thank you for shopping at dee elly!